Privacy & Data Protection Policy
Last Updated: August 2026
At MS Holesale Ltd ("we", "our", or "us"), we are committed to safeguarding the privacy and security of our clients, website visitors, and wholesale partners in compliance with the UK GDPR and international data regulations.
1. Information We Collect
We collect information you provide when browsing our boutique, placing an order, booking a tailoring appointment, or registering for an account:
- Contact Details: Name, email address, phone/WhatsApp number, delivery and billing address.
- Bespoke Fit Data: Tailoring measurements, body profile preferences, and sizing notes.
- Transactional Data: Payment confirmations and order history.
- Technical & Browsing Data: IP address, device type, browser settings, and cookie preferences.
2. How We Use Your Information
We use your information strictly to:
- Process, tailor, pack, and deliver your orders.
- Provide custom sizing consultations via our London Mayfair concierges.
- Send shipping updates, tracking links, and order confirmation invoices.
- Notify you of seasonal collection launches and exclusive VIP privilege codes.
3. Data Sharing & Security
We do not sell, rent, or trade your personal data to third parties. We share data only with verified logistics partners (e.g. Royal Mail, DPD, DHL Express) to fulfill your deliveries.
4. Your Rights
Under UK & EU GDPR, you have the right to access, rectify, or request deletion of your personal data at any time. For privacy inquiries or data requests, contact our Data Officer at info@mariohermoso.co.uk.